Terms and Conditions

Please read carefully before completing your enrolment and payment. ‘Class’ in the Conditions of Enrolment outlined here refers to any term course for children or adults, adult workshop or classes.

REFUND, CANCELLATION AND TRANSFER POLICY

The Art Cave (also known as TAC) reserves the right to amend any class, workshop, instructor or schedule. In such circumstances, we will endeavour to provide a substitute of equal standing. Should a class have to be cancelled, anyone enrolled in that class will be contacted and an alternative class, credit or refund arranged.


No Refunds

Fees are non-refundable, unless negotiated for an extended illness.


Missed classes

There are no transfers, credit, refunds or make up sessions if you miss a class or if your personal circumstances change.


Cancellation of enrolment

If you choose to withdraw from a course or workshop up to 7 days before its commencement, you will be charged a $15 administration fee. You may transfer the remaining value (class fee paid less administration fee) to another class, to be used within 2 months of the date payment was received. You will not receive a refund for the course or workshop fee paid.


If you choose to withdraw from a course or workshop within 7 days of its commencement, you will be charged 50% of the class fee. You may transfer the remaining value (half of the value of the class fee paid) to another class, to be used within 2 months of the date payment was received. You will not receive a refund for the class fee paid.


NO refunds transfers or credits if you withdraw or cancel on the day of the course or workshop. NO refunds transfers or credits once the class has commenced.


Student substitutions

If you have enrolled in a one day weekend workshop that you cannot attend, you may transfer your enrolment to someone else. Please let us know prior to the workshop.


If you are enrolled in a term course and if for any reason you are unable to attend a class during the term, you CANNOT give your place for the missed week/s to someone else.

PAYMENT OF FEES

Class fees are listed with the course details on our website. Payment of the full class fee via online payment is required at the time of enrolment to secure your place. We accept Visa and Mastercard.


If you do not wish to enrol via the web, you can enrol in person at our office. We accept Visa or Mastercard card, EFTPOS. Fees are inclusive of GST and tax receipts will be provided on receipt of payment.

PRIVACY & PHOTOGRAPHY

Privacy

Contact information you supply to The Art Cave (TAC) will not be disclosed outside the business without your express consent, except where required by law. We do not retain any credit card information that you may provide.


The Art Cave (TAC) will from time-to-time send mail and email to customers and past customer for the purpose of marketing. Should you not wish to receive mailings from The Art Cave (TAC) please notify us that you wish to unsubscribe and you will be removed from our mailing list.


Photography

From time to time we take photos during class of students/participants and artworks. These photos are used as promotional purposes of The Art Cave (TAC) such as press advertising, brochures, social media, editorials and website. These photos will never be sold and will be used exclusively by and for The Art Cave. Hence, The Art Cave (TAC) reserves the copyright of the photos. As a condition of enrolment your consent is implied. Should you not wish for us to take and use photos of you, your child or your artwork please notify us in writing.

Student/participant conduct

The Art Cave (TAC) is a shared space and we expect students/participants to respect fellow artists, artwork, guest speakers, instructors, teachers and property. Discrimination on the grounds of a person’s age, race sex, gender, sexuality, marital status, physical or intellectual disability, or religion will not be tolerated. Children deemed to be exhibiting inappropriate or disruptive behaviour may be removed, suspended or expelled from the property. It should also be noted that cleaning of your class space and common areas is a shared responsibility.,

Occupational Health & Safety

If you have an existing medical condition, allergy or disability that may affect your participation in a class, you should notify the staff of The Art Cave (TAC) at the time of enrolment.

Work With Children Check (WWCC)

The Art Cave (TAC) is in compliance with New South Wales state legislation that every children class instructor has a cleared and valid Work With Children Check (WWCC).